Success Stories
Inspiring Journeys of Client Success
Maclav Ltd.
From Training Delivery to Strategic Business Growth – A Proven Collaboration
Maclav Ltd. is a nationally recognised training provider that delivers Government-funded education and skills development programmes to adult learners across the UK. As part of their expansion and delivery strategy, they sought a reliable partner who could seamlessly manage learner acquisition, course delivery, and compliance – key pillars in securing funding and maintaining high-quality standards.
That’s when the collaboration with Samuel Petko began.
Challenges
- The need to scale up delivery without compromising compliance or learner experience
- Consistent acquisition and retention of learners in competitive regions
- Managing end-to-end course delivery with complete control over quality and documentation
- Ensuring full compliance with evolving Government funding criteria
Our Solution
Working with Samuel was transformational. His approach was comprehensive – he didn’t just help secure clients, and recruit learners; he built scalable systems that delivered results from start to finish:
✅ Learner Acquisition: Led high-performing outreach campaigns that brought in a steady stream of eligible learners
✅ Sales & Enrolment: Converted leads into engaged learners with an effective consultative sales approach
✅ Course Delivery: Oversaw entire course journeys with a focus on outcomes, retention, and learner satisfaction
✅ Compliance & Audit Readiness: Maintained meticulous records, meeting all requirements for Government audits and funding release.
Results
- Dozens of projects successfully delivered over a multi-year period
- Thousands of clients – learners supported through life-changing programmes
- Millions of pounds in Government funding accessed thanks to full compliance and successful delivery
- A seamless extension of our internal team, enabling us to focus on strategic growth
What Made It Work
Samuel brought a rare mix of strategic insight and hands-on capability. He understood the pressures of funded training delivery and built a delivery model that worked. His ability to wear multiple hats – marketer, sales lead, project manager, compliance officer, managing director – made him indispensable.
His professionalism, accountability, and results-driven mindset are now reflected in his latest venture, Scale Up Business Solutions, where he applies the same principles to help SMEs scale through smart, outsourced solutions and talent acquisition.
Sean Lavender
Business Director– Maclav Ltd.
Fiesta Sports Coaching
Background
Fiesta Sports Coaching is a dynamic provider of high-quality physical education and sports coaching services across schools and communities. As the business continued to grow, the directors recognised the need for more up-to-date financial visibility and professional accounting & bookkeeping support to inform strategic decisions and support sustainable growth.
Challenges
Although the financial records were being managed, the approach lacked daily updates and reliability. The business was missing the clear, timely, and actionable financial insights needed to scale efficiently.
Our Solution
Since December 2024, Scale Up Business Solutions have been delivering a modern, cloud-based bookkeeping service combined with regular financial analysis. Key solutions included:
- Implementation of streamlined digital bookkeeping processes
- Monthly financial reporting and analysis
- Daily input and reconciliations
- Ongoing support and strategic financial insights
Results & Impact
- Real-time financial visibility enabled directors to make quicker and better-informed business decisions
- Improved clarity and confidence around cash flow, profit margins, and operational planning
- Time-saving processes reduced admin burdens and empowered the team to focus on operations
- A strong working relationship based on professionalism, flexibility, and reliability
Client Feedback
“We’ve been genuinely impressed with the quality of service from day one. Having accurate, timely financial information has made a huge difference to how we run the business. The team is responsive, professional, and always thinking a step ahead – a real asset to Fiesta Sports Coaching.”
John Mulholland
Fiesta Sports Coaching
Private English Class
“The pandemic forced a major shift in our business model. We transitioned to a fully remote workforce in 2020, a challenge considering we’d always operated in an office setting. Initially, this made it difficult to scale our business as we adapted to remote collaboration.
Thankfully, Scale Up Business Solutions Ltd. became a valuable partner during this critical time. Their team helped us build efficient processes and a remote-ready team structure. Over the past few years, we’ve leveraged their business support for various tasks, including:
- Admin cost: This resulted in a 30% decrease in admin cost.
- Clientele: We saw that from 2020 (before Scale Up Business Solutions), the volume of our enrolled students increased by 50% after getting their general business support assistant .
Even in 2024, Scale Up Business Solutions Ltd. remains a key contributor to our success. Their world-class expertise in business solutions and offshoring has been instrumental in our growth.”
Monika Bocz
Director – Private English Class Ltd.
Cleaning Expert 24-7
“As someone juggling multiple businesses in the domestic and commercial cleaning sector, time is a precious commodity. I was constantly on the lookout for a cost-effective way to boost my sales pipeline.
That’s when I discovered Scale Up Business Solutions Ltd. Their solution went beyond affordability; it was incredibly effective. They provided me with a dedicated business support assistant who streamlined my lead generation process. Here’s the impact:
- Increased Lead Generation: My general business support assistant actively screens potential leads, resulting in a 20% growth in qualified sales opportunities.
- Time Saved: By delegating lead screening and initial contact to my general business support assistant, I’ve freed up 10 to 20 hours per week, allowing me to focus on closing deals and spending more quality time with my family.
The business assistant services of Scale Up Business Solutions Ltd. have been a game-changer, allowing me to grow my businesses efficiently and spend more time on what matters most.”
Director – Bartlomiej Nieznanski
Cleaning Expert 24-7 Ltd.
Motor City Performance
“As someone juggling multiple businesses in the domestic and commercial cleaning sector, time is a precious commodity. I was constantly on the lookout for a cost-effective way to boost my sales pipeline.
That’s when I discovered Scale Up Business Solutions Ltd. Their solution went beyond affordability; it was incredibly effective. They provided me with a dedicated business support assistant who streamlined my lead generation process. Here’s the impact:
- Increased Lead Generation: My general business support assistant actively screens potential leads, resulting in a 20% growth in qualified sales opportunities.
- Time Saved: By delegating lead screening and initial contact to my general business support assistant, I’ve freed up 10 to 20 hours per week, allowing me to focus on closing deals and spending more quality time with my family.
The business assistant services of Scale Up Business Solutions Ltd. have been a game-changer, allowing me to grow my businesses efficiently and spend more time on what matters most.”
Director – Roman Grendel
Motor City Performance Ltd.
Reviews
"Samuel and the team are extremely speedy in producing exactly what I needed. Being available via whatsapp was brilliant as I am always out and about, nothing is ever too much trouble and changes are made immediately. I am looking forward to seeing what else they create and know that I am in safe hands for my social media management moving forward."
Claire Rodwell
2024-11-11
"Jerry is an exceptional web developer who revamped my website and successfully attracted new clients. Highly recommended!"
Sami Saeed
2024-07-01
I sent an enquiry to Scale Up Business Solutions through their Get Started form on the homepage near the bottom of their website with my detailed requirements and I was assigned their project manager who efficiently contacted me by email and set up an online meeting to discuss my needs.Before my online meeting their project manager had already devised a business solution of what he thought was the best plan and best way forward based on my requirements which I had discussed with him during the meeting.After our meeting I received a very efficient follow up email from Samuel detailing the offer of the services that they thought was appropriate which I thought was both generous and fair.I would highly recommend reaching out to Scale Up Business Solutions through their website with your needs and requirements to help you grow and scale up your small business start up.
Richard Greenwood
2025-01-10
Scale Up Outsourcing team are incredible in what they do. I gave them a simple task of producing an AI video, not only did they deliver on time, but meet my expectations and beyond. I will highly recommend you guys. Many thanks.
Kunle Odunewu
February 17, 2025
I can’t thank Scale-Up Business Solutions enough for their incredible support and guidance. Their expertise helped me refine my vision and gave me the confidence to move forward with opening my dream café. From business strategy to marketing insights, their advice was invaluable in shaping my café into a welcoming space for moms and children.
Adriana Mezei
February 07, 2025
Working with Samuel was really great. To the point communication and very result driven. Samuel really understands the challenge quickly. They deliver and are very open for the feedback on the website they delivered. All automations work greatly.
Dax Denneboom
January 23, 2025
I had a Zoom meeting with Jeff to discuss marketing on social media, and I found him incredibly helpful. He took the time to thoroughly explain everything, including how he can work on different platforms to help me achieve my targets. Normally, I feel overwhelmed during these types of meetings, but Jeff's clear and patient approach made the experience enjoyable and informative. I truly appreciate his expertise and professionalism.
Samina Khan
January 24, 2025
I am thoroughly impressed with Scale Up Business Solutions Ltd and their assigned business support, Cristina. They have been instrumental in booking meetings with restaurants and hotels interested in our Reservation Tool and Payment Kiosk. In addition to setting up these crucial meetings, Cristina has done an exceptional job cleaning up our database by correcting inaccurate information. Her contributions to improving our phone scripts and email communications with potential clients have significantly boosted our outreach efforts. Overall, the service provided by Scale Up Business Solutions Ltd and Cristina has been invaluable to our business growth. Their professionalism and attention to detail are top-notch. The seamless coordination and constant communication have made the entire process smooth and efficient. I highly recommend their services to any business looking to enhance their operational efficiency and client engagement.
Darren
Appointment Setting Services
Samuel came in at a time when we needed someone we could rely on to provide marketing support - and he exceeded every expectation. His practical approach, speed, and deep understanding of government-funded programmes meant we scaled faster than we thought possible. Every learner that came through the door was well informed about terms & conditions which helped us to maintain a high success rate. He played a vital role in helping us achieve not just growth, but recognition.
Fatima Shaikh
April 30, 2025
Working with Scale Up Business Solutions has been a great experience.. Since they started handling the design and content for my social media, I've seen a clear improvement in the number of views and engagement across my Facebook and Instagram. The overall look of my accounts is now much more professional and consistent, which really reflects the quality of my services. On top of that, it has saved me so much time as a business owner, time I could dedicate to my clients. I'm really pleased with the results and highly recommend their support to other business owners.
Ewelina Przybycien
RehabActiv
Advice that saved me time, money, and a lot of headaches. I met Samuel at a networking event and mentioned I was about to start a cleaning business with a couple of partners. He offered to have a chat, and I’m so glad I said yes. Samuel didn’t just give me generic tips,he really listened and took the time to understand what I was trying to build. He pointed out risks I hadn’t even thought about and showed me clear, practical ways to set things up properly so everyone would be protected. His guidance gave me the confidence and clarity to move forward without second-guessing every decision. If you’re starting a business or facing a tricky decision, honestly, talk to Samuel. His experience makes all the difference.
Marta
July 11, 2025
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