Success Stories
Inspiring Journeys of Client Success
Maclav Ltd.
From Training Delivery to Strategic Business Growth – A Proven Collaboration
Maclav Ltd. is a nationally recognised training provider that delivers Government-funded education and skills development programmes to adult learners across the UK. As part of their expansion and delivery strategy, they sought a reliable partner who could seamlessly manage learner acquisition, course delivery, and compliance – key pillars in securing funding and maintaining high-quality standards.
That’s when the collaboration with Samuel Petko began.
Challenges
- The need to scale up delivery without compromising compliance or learner experience
- Consistent acquisition and retention of learners in competitive regions
- Managing end-to-end course delivery with complete control over quality and documentation
- Ensuring full compliance with evolving Government funding criteria
Our Solution
Working with Samuel was transformational. His approach was comprehensive – he didn’t just help secure clients, and recruit learners; he built scalable systems that delivered results from start to finish:
✅ Learner Acquisition: Led high-performing outreach campaigns that brought in a steady stream of eligible learners
✅ Sales & Enrolment: Converted leads into engaged learners with an effective consultative sales approach
✅ Course Delivery: Oversaw entire course journeys with a focus on outcomes, retention, and learner satisfaction
✅ Compliance & Audit Readiness: Maintained meticulous records, meeting all requirements for Government audits and funding release.
Results
- Dozens of projects successfully delivered over a multi-year period
- Thousands of clients – learners supported through life-changing programmes
- Millions of pounds in Government funding accessed thanks to full compliance and successful delivery
- A seamless extension of our internal team, enabling us to focus on strategic growth
What Made It Work
Samuel brought a rare mix of strategic insight and hands-on capability. He understood the pressures of funded training delivery and built a delivery model that worked. His ability to wear multiple hats – marketer, sales lead, project manager, compliance officer, managing director – made him indispensable.
His professionalism, accountability, and results-driven mindset are now reflected in his latest venture, Scale Up Business Solutions, where he applies the same principles to help SMEs scale through smart, outsourced solutions and talent acquisition.
Sean Lavender
Business Director– Maclav Ltd.
Private English Class
“The pandemic forced a major shift in our business model. We transitioned to a fully remote workforce in 2020, a challenge considering we’d always operated in an office setting. Initially, this made it difficult to scale our business as we adapted to remote collaboration.
Thankfully, Scale Up Business Solutions Ltd. became a valuable partner during this critical time. Their team helped us build efficient processes and a remote-ready team structure. Over the past few years, we’ve leveraged their business support for various tasks, including:
- Admin cost: This resulted in a 30% decrease in admin cost.
- Clientele: We saw that from 2020 (before Scale Up Business Solutions), the volume of our enrolled students increased by 50% after getting their general business support assistant .
Even in 2024, Scale Up Business Solutions Ltd. remains a key contributor to our success. Their world-class expertise in business solutions and offshoring has been instrumental in our growth.”
Monika Bocz
Director – Private English Class Ltd.
Cleaning Expert 24-7
“As someone juggling multiple businesses in the domestic and commercial cleaning sector, time is a precious commodity. I was constantly on the lookout for a cost-effective way to boost my sales pipeline.
That’s when I discovered Scale Up Business Solutions Ltd. Their solution went beyond affordability; it was incredibly effective. They provided me with a dedicated business support assistant who streamlined my lead generation process. Here’s the impact:
- Increased Lead Generation: My general business support assistant actively screens potential leads, resulting in a 20% growth in qualified sales opportunities.
- Time Saved: By delegating lead screening and initial contact to my general business support assistant, I’ve freed up 10 to 20 hours per week, allowing me to focus on closing deals and spending more quality time with my family.
The business assistant services of Scale Up Business Solutions Ltd. have been a game-changer, allowing me to grow my businesses efficiently and spend more time on what matters most.”
Director – Bartlomiej Nieznanski
Cleaning Expert 24-7 Ltd.
Motor City Performance
“Running a garage and car tuning center keeps us busy, and social media management often falls by the wayside. We never considered business assistant tasks, but a conversation with Scale Up Business Solutions Ltd. opened our eyes to potential improvements.
They identified areas where we could streamline our social media presence. Intrigued, we decided to give it a shot. We brought on a social media manager/strategist from Scale Up. The impact has been significant:
- Increased Engagement: Within 3 months, our social media engagement grew by around 20%.
- Lead Generation: The number of enquiries we have received increased by 10% within 3 months time.
Scale Up Business Solutions Ltd. not only manages our social media strategy but also helps us create engaging content. This has freed up our time to focus on what we do best – servicing our customers and tuning cars!”
Roman Grendel
Director – Motor City Performance Ltd.
Reviews
"Samuel and the team are extremely speedy in producing exactly what I needed. Being available via whatsapp was brilliant as I am always out and about, nothing is ever too much trouble and changes are made immediately. I am looking forward to seeing what else they create and know that I am in safe hands for my social media management moving forward."
Claire Rodwell
2024-11-11
"Jerry is an exceptional web developer who revamped my website and successfully attracted new clients. Highly recommended!"
Sami Saeed
2024-07-01
I sent an enquiry to Scale Up Business Solutions through their Get Started form on the homepage near the bottom of their website with my detailed requirements and I was assigned their project manager who efficiently contacted me by email and set up an online meeting to discuss my needs.Before my online meeting their project manager had already devised a business solution of what he thought was the best plan and best way forward based on my requirements which I had discussed with him during the meeting.After our meeting I received a very efficient follow up email from Samuel detailing the offer of the services that they thought was appropriate which I thought was both generous and fair.I would highly recommend reaching out to Scale Up Business Solutions through their website with your needs and requirements to help you grow and scale up your small business start up.
Richard Greenwood
2025-01-10
Scale Up Outsourcing team are incredible in what they do. I gave them a simple task of producing an AI video, not only did they deliver on time, but meet my expectations and beyond. I will highly recommend you guys. Many thanks.
Kunle Odunewu
February 17, 2025
I can’t thank Scale-Up Business Solutions enough for their incredible support and guidance. Their expertise helped me refine my vision and gave me the confidence to move forward with opening my dream café. From business strategy to marketing insights, their advice was invaluable in shaping my café into a welcoming space for moms and children.
Adriana Mezei
February 07, 2025
Working with Samuel was really great. To the point communication and very result driven. Samuel really understands the challenge quickly. They deliver and are very open for the feedback on the website they delivered. All automations work greatly.
Dax Denneboom
January 23, 2025
I had a Zoom meeting with Jeff to discuss marketing on social media, and I found him incredibly helpful. He took the time to thoroughly explain everything, including how he can work on different platforms to help me achieve my targets. Normally, I feel overwhelmed during these types of meetings, but Jeff's clear and patient approach made the experience enjoyable and informative. I truly appreciate his expertise and professionalism.
Samina Khan
January 24, 2025
I am thoroughly impressed with Scale Up Business Solutions Ltd and their assigned business support, Cristina. They have been instrumental in booking meetings with restaurants and hotels interested in our Reservation Tool and Payment Kiosk. In addition to setting up these crucial meetings, Cristina has done an exceptional job cleaning up our database by correcting inaccurate information. Her contributions to improving our phone scripts and email communications with potential clients have significantly boosted our outreach efforts. Overall, the service provided by Scale Up Business Solutions Ltd and Cristina has been invaluable to our business growth. Their professionalism and attention to detail are top-notch. The seamless coordination and constant communication have made the entire process smooth and efficient. I highly recommend their services to any business looking to enhance their operational efficiency and client engagement.
Darren
Appointment Setting Services